How do I order a yearbook?
Click Here to order now or call 1-877-767-5217 to order via telephone (M-F 7am - 4pm MST)
Will extra yearbooks be ordered to sell at the end of year distribution?
No.
How do I order a Senior Recognition Ad?
CLICK HERE to order a Senior Tribute Ad.
Is there a video tutorial for creating a Recognition Ad?
Yes, CLICK HERE to watch now.
Is there a phone number to call for purchasing yearbooks?
Yes, yearbooks can be purchased via telephone calling 1-877-767-5217 (Monday-Friday 9AM-6PM)
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How can I check to make sure I have purchased a yearbook?
Search your email for JOSTENS. If you are unable to locate your confirmation email, please call 1-877-767-5217 and Press 1 to speak with a Jostens customer service representative. Once connected, please ask to verify your 2020 yearbook purchase.
Jostens Customer service is available Monday-Friday 9am - 6pm EST.
Can I pay for a senior ad with a credit card?
Yes. CLICK HERE to create and purchase your senior tribute ad
Should I use a specific web browser to create my Senior Tribute Ad?
Yes. For best experience, please use Google Chrome for desktop/laptop.
Can I pay now and create my senior tribute ad later?
No. Senior Tribute Ads must be completed before payment can be made.
Can I pay for a senior ad with a check?
No. All Senior Tribute Ads must be purchased online. All major credit and debit cards are accepted (Visa, MC, Discover, Amex)
Should I use a specific web browser to create my Senior Tribute Ad?
Yes. For best experience, please use Google Chrome for desktop.
Are credit card payments accepted?
Yes, you may pay with Visa, Mastercard, American Express or Discover Card
Can I split the cost of my senior a into multiple payment?
Yes, please choose the JPay option at check out.
Is there a number I can call if I have technical difficulties?
Yes. Please call Jostens Ad Service Support 1-877-767-5217 (Monday-Friday, 9am-6pm EST)
When connected, Press 1 for Yearbook and then Press 2 for Yearbook Ad Service Support.
Are there any specific file format and resolution requirements for designing a Tribute Ad?
Yes, all images must be 300 DPI or greater to be included in your Tribute Ad. Low resolution images will be rejected by the designer portal. Please be sure all images for ad design are JPEG format, high resolution and not watermarked.
If I submit an image that appears blurry or pixelated on my phone or computer, how will it print?
Blurry or pixelated images (originals) used to design the ad will result in blurry and pixelated images when the ad is printed.
Will there be an extension or another opportunity if I miss the deadline?
No.
My confirmation at checkout says my order will be shipped to my home. Will the ad be included in the yearbook?
Yes. All senior ads ordered via Jostens will be included in the yearbook and will not be sent to your home.
When is the last day to personalize the cover with student name activity icons?
Friday, January 28, 2021
Where do I submit my Senior Quote?
Please CLICK HERE to submit your senior quote.
Where do I submit my baby pic for the Senior Slide Show?
Please CLICK HERE to submit your baby pic for the senior slide show.
How can I schedule my Senior Portrait session?
Please CLICK HERE to schedule a senior portrait session.
How can I order a Business Ad?
Please CLICK HERE to submit your business ad.
Why did I receive a notification that I have not ordered a yearbook when I have an email confirmation from Jostens?
How can I contact the yearbook advisers?
Please CLICK HERE and complete the Contact Us form.
Click Here to order now or call 1-877-767-5217 to order via telephone (M-F 7am - 4pm MST)
Will extra yearbooks be ordered to sell at the end of year distribution?
No.
How do I order a Senior Recognition Ad?
CLICK HERE to order a Senior Tribute Ad.
Is there a video tutorial for creating a Recognition Ad?
Yes, CLICK HERE to watch now.
Is there a phone number to call for purchasing yearbooks?
Yes, yearbooks can be purchased via telephone calling 1-877-767-5217 (Monday-Friday 9AM-6PM)
para espanol oprima dos
How can I check to make sure I have purchased a yearbook?
Search your email for JOSTENS. If you are unable to locate your confirmation email, please call 1-877-767-5217 and Press 1 to speak with a Jostens customer service representative. Once connected, please ask to verify your 2020 yearbook purchase.
Jostens Customer service is available Monday-Friday 9am - 6pm EST.
Can I pay for a senior ad with a credit card?
Yes. CLICK HERE to create and purchase your senior tribute ad
Should I use a specific web browser to create my Senior Tribute Ad?
Yes. For best experience, please use Google Chrome for desktop/laptop.
Can I pay now and create my senior tribute ad later?
No. Senior Tribute Ads must be completed before payment can be made.
Can I pay for a senior ad with a check?
No. All Senior Tribute Ads must be purchased online. All major credit and debit cards are accepted (Visa, MC, Discover, Amex)
Should I use a specific web browser to create my Senior Tribute Ad?
Yes. For best experience, please use Google Chrome for desktop.
Are credit card payments accepted?
Yes, you may pay with Visa, Mastercard, American Express or Discover Card
Can I split the cost of my senior a into multiple payment?
Yes, please choose the JPay option at check out.
Is there a number I can call if I have technical difficulties?
Yes. Please call Jostens Ad Service Support 1-877-767-5217 (Monday-Friday, 9am-6pm EST)
When connected, Press 1 for Yearbook and then Press 2 for Yearbook Ad Service Support.
Are there any specific file format and resolution requirements for designing a Tribute Ad?
Yes, all images must be 300 DPI or greater to be included in your Tribute Ad. Low resolution images will be rejected by the designer portal. Please be sure all images for ad design are JPEG format, high resolution and not watermarked.
- No PNG files
- No screen shots
- No TIFF files
- No HEIC format files (iPhone only format)
- No images from social media (They are low resolution)
- No watermarked images
If I submit an image that appears blurry or pixelated on my phone or computer, how will it print?
Blurry or pixelated images (originals) used to design the ad will result in blurry and pixelated images when the ad is printed.
Will there be an extension or another opportunity if I miss the deadline?
No.
My confirmation at checkout says my order will be shipped to my home. Will the ad be included in the yearbook?
Yes. All senior ads ordered via Jostens will be included in the yearbook and will not be sent to your home.
When is the last day to personalize the cover with student name activity icons?
Friday, January 28, 2021
Where do I submit my Senior Quote?
Please CLICK HERE to submit your senior quote.
Where do I submit my baby pic for the Senior Slide Show?
Please CLICK HERE to submit your baby pic for the senior slide show.
How can I schedule my Senior Portrait session?
Please CLICK HERE to schedule a senior portrait session.
How can I order a Business Ad?
Please CLICK HERE to submit your business ad.
Why did I receive a notification that I have not ordered a yearbook when I have an email confirmation from Jostens?
- The parent name may have been entered at the time of purchase instead of a student name.
- The name at the time of ordering may have been transposed by the purchaser. *The First and Last name were entered in the wrong fields. Example: First and last Name of John Smith were entered by purchaser as Smith John.
- You may have ordered yearbooks for multiple students under the name of one student.
- You may have located a confirmation number from a previous year (Please verify month/year purchase date located in upper right of email confirmation.
- Your method payment may have been declined by your credit card company or accidentally disputed.
- You may have chosen the 3 payment option and one of the payments was declined by your credit card company.
- You may not have ordered a yearbook.
- If none of the bulleted items above apply, please CLICK HERE to contact the yearbook adviser.
How can I contact the yearbook advisers?
Please CLICK HERE and complete the Contact Us form.